Collision Repair & Auto Body Services in Philadelphia FAQs

Top 10 Auto Body FAQs Answered by Mike's Auto Body & Repairs, Inc.


At Mike's Auto Body, we know that auto body repair and collision services come with many questions. From understanding the repair process to knowing what to expect with insurance claims, we’re here to help! Our Philadelphia auto body repair experts answer frequently asked questions to guide you through every step, ensuring you feel confident and informed.

Below, we cover common topics about collision repairs, paint services, parts, timelines, warranties, and more, so you can get the most out of your experience at our shop. Read on to learn everything you need to know about getting your vehicle back on the road safely and quickly!

If you have questions that we did not cover, Give us a call (215) 342-3179 to learn more about our services or to schedule an appointment.

FAQs

1. Do You Work with My Insurance Company in Philadelphia?

Absolutely! We Collaborate with All Insurance Providers in Philadelphia.

Yes, at Mike's Auto Body & Repairs, Inc., we work seamlessly with any insurance company. Whether you're covered by a local Philadelphia provider or a national insurer, we ensure a smooth process to get your vehicle back on the road. Give us a call today! 215-342-3037

2. My Airbags Didn't Deploy in the Accident – Is Something Wrong?

Airbag Functionality Explained for Philadelphia Drivers.

Several factors, including point of impact, rate of deceleration, and seatbelt usage, determine airbag deployment. If your airbag light functions correctly, the system is likely operational. If you have concerns, our Philadelphia-based technicians can conduct a thorough inspection.

3. What Forms of Payment Do You Accept in Philadelphia?

Convenient Payment Options for Philadelphia Drivers.

We accept all forms of payment, we DO NOT accept personal checks, ensuring flexibility for Philadelphia drivers. Whether you prefer credit/debit cards, insurance checks, certified checks, or Apple Pay, we've got you covered.

4. Is Frame Damage Repairable, and Will My Vehicle Be the Same After the Repairs in Philadelphia?

Understanding Frame Damage and Repairs in Philadelphia.

Yes, frame damage is often repairable, especially with today's advanced technology. Vehicles are designed with "crush or collapse" zones, ensuring safety during collisions. Our Philadelphia technicians use three-dimensional measuring systems to ensure precise frame repairs, restoring your vehicle's integrity.

5. How Long Will It Take to Fix My Vehicle in Philadelphia?

Tailored Repair Timelines for Your Philadelphia Vehicle.

Each repair is unique, influenced by factors like damage severity and parts availability. After an agreement with your insurance company and part orders, we provide Philadelphia drivers with a target completion date, keeping you informed throughout the process.

6. Can I Choose Your Auto Body Shop Even if My Insurance Company Recommends Another in Philadelphia?

Know Your Rights: You Have the Freedom to Choose in Philadelphia.

In Pennsylvania, it is against the law for insurance companies to dictate that you must use a particular repair facility. Recognizing this legal framework, insurance companies often employ strategic language to convey the impression that you lack choices. However, it's important to assert your rights—Pennsylvanian law safeguards your freedom to select the repair facility of your choice, ensuring you have the flexibility to make decisions aligned with your preferences and needs.

7. What Warranty Do You Offer in Philadelphia?

Philadelphia Drivers' Peace of Mind: Extended Warranties on Workmanship and Paint.

We stand behind our workmanship and paint, offering extended warranties for as long as you own your vehicle. Drive with confidence on Philadelphia's roads, knowing your repairs are backed by Mike's Auto Body & Repairs, Inc.

8. My Vehicle Was Towed to Another Repair Shop – Can I Choose Yours in Philadelphia?

Your Freedom to Choose: Transferring Your Vehicle to Our Philadelphia Facility.

Absolutely! You have the right to choose your preferred repair shop in Philadelphia. If your vehicle is currently at another facility, contact us, and we'll assist in arranging its transfer to our Philadelphia location.

9. My Insurance Estimate Differs from Your Quote – What Can Be Done in Philadelphia?

Navigating Insurance Estimates and Supplemental Repairs in Philadelphia.

It's a common part of our Philadelphia repair process. After disassembly, we compare insurance estimates to actual damages, creating supplements if necessary. We negotiate with insurers to ensure fair compensation for complete and proper repairs.

10. How Can I Arrange Towing Services in Philadelphia?

Comprehensive Towing for Philadelphia Drivers.

If your vehicle is no longer safe to drive after a collision in Philadelphia, contact Mike’s Auto Body & Repair at 215-342-3037. If it's after business hours, leave a detailed message, and we'll arrange a tow, ensuring the safe transport of your vehicle to our facility

24-Hour Towing

for prompt towing services.

In case your vehicle is undrivable, call us at

Visit Our Facility in Philadelphia

Situated at 7116 Castor Ave, Philadelphia, PA 19149, our facility is more than just a repair shop – it's a place where automotive excellence meets a commitment to customer satisfaction. We invite you to experience the difference at Mike's Auto Body & Repairs, Inc.

Empowering Philadelphia Drivers with Knowledge – Contact Us for Your Auto Care Needs!


Have more questions specific to your situation? Contact Mike's Auto Body & Repairs, Inc., your trusted partner in Philadelphia auto care.